Knowledge Management using Microsoft Sharepoint

When you need knowledge management

Your organization has lots of knowledge, but people tend not to ask for it or don’t know where to locate the information. Not being able to find documents and highly relevant information is frustrating. You would like to grab information not only from within your organization but maybe from partners and vendors. You’ve offered knowledge management solutions before but the adoption has been slow.

We use Microsoft’s SharePoint as an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information-sharing across boundaries for better business insight.

Let Templeton Solutions get you to a place where knowledge is at your employees’ fingertips. 

Let us help you by contacting us to discuss your knowledge management needs.

 

SharePoint for Knowledge Management

 

How Templeton improves your Knowledge Management

We will first want to understand your knowledge management goals within and outside of the organization. Our intent is to quantify what success would mean for your knowledge management. Deciding on measurable objectives will help us turn this project from an ambiguous effort into recognizable success. Metrics we could use might involve the number of users that on the system, usage time or improved customer service. 

Once we know this, we can assess your current systems against best practices locating gaps in performance. We can then look for clean integration that will get you benefits as soon as possible while preparing you for long term success. 

Some benefits of successful knowledge management are:

  • Increase adoption and consistent usage
  • Boost employee productivity
  • Meet regulatory requirements through comprehensive content control
  • Manage repurposed content for increased business value
  • Simplify company-wide access
  • Accelerate shared business processes
  • Present business-critical information to improve decision-making

Let us help you by contacting us to discuss your knowledge management needs.